Bella Pack offers maintenance programs as part of the overall quality of service its customers. These programs offer preventative actions as well as machine upgrades using Bella Pack original parts to guarantee the reliability and performance of the machine.
We work in an international market, we provide a multilingual team of professionals on a round-the-clock 24 hour basis to help solve over the phone any technical problems, be they mechanical, electrical, electronic or programming issues.
Our machines with remote diagnosis (Tele service), through the Internet (Ethernet) or through analogical conventional ways (Modem) allow our engineers to control the machine (there is no need to send a technician) diagnose any troubleshooting, visualize parameters on line and modify internal programmers to optimize working cycles .
We offer complete ``operation and maintenance`` training for the client qualified persons and this training is (planned and scheduled).
Bella Pack guarantees the delivery of original spare parts with the maximum quality and reliability within the shortest possible delivery time to any part of our machine. We have the facilities and the specialized machinery to produce most spare parts, as well as we have enough stock of the mechanical and electrical parts, plus the huge stock of the consumable spare parts.